Sharen Martinson's, Message Of The Heart website hoster, Webador, have adequate organizational and technical processes and procedures in place to protect your personal information.  However, no electronic transmission on the internet or information storage technology can be guaranteed 100% secure.  Sharen cannot guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat Webador's security and improperly collect, access, steal or modify your information. 

For the purposes of GDPR personal data means any information relating to you such as name, an ID number, location, data, online identification to one or more factor specific to the physical, psychological, genetic, mental, economic, cultural, or social identity.  For the purpose of the CCPA personal data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked directly or indirectly with you.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among the many uses.  Device means any device that can access the service such as computer, a cell phone or a digital tablet.  Useage data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself {for example the duration of a page visit.}  For the purpose of the GDPR {General Data Protection Regulation} refers to the company or the legal person, Sharen Martinson, who determines the purpose and means of the processing of personal data.

Do not track {DNT} is a concept that has been promoted by the US regulatory authorities, in particular, US Federal Trade Commission {FTC} for the internet industry to develop and implement a mechanism to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Business: for the purpose of the CCPA {California Consumer Privacy Act} refers to Sharen Martinson Message of the Heart website and services as the legal entity that collects consumers personal information and determines the purpose of consumers personal information, or on behalf of which such information is collected and that alone, or jointly, with others, determines the purposes and means of the processing of consumers personal information that does business in the state of California.

Consumer: For the purpose of the CCPA {California Consumer Privacy Act} means a natural person who is a California resident.  A resident, as defined by the law, includes every individual who is purpose in the USA for other than a temporary or transitioning purpose, and every individual who is domiciled in the USA who is outside the USA fir a temporary or transitioning purpose.

Sale:  For the purpose of the CCPA {California Consumer Privacy Act} means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronics or other means, a consumer's personal information to another business or a third party for monetary or other valuable consideration.

Security of Your Personal Data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Sharen Martinson's Message Of The Heart website and/or services does not intend to collect data or give services to visitors under the age of 18 unless the visitor has permission from a parent to make and complete an appointment for any services offered on this website.  However, as Sharen has no way to verify a visitor's age, she encourages parents to take an active interest in their children's online activities to prevent the unauthorized collection of data or use of payment methods not authorized by the parent or guardian.  If you believe Sharen Martinson has collected a minor's personal information without permission, please contact her at info@messageoftheheart.com using the Contact button.  Sharen deletes all personal data including name, e-mail or telephone number, animal's name and details of the session three months after the session and payment processing is completed.  She retains no record of credit card accounts or payment methods as she has no access to that payment information which is processed by PayPal or any other payment methods listed on her website.

Useage data is collected automatically while using this website and services.  Useage data may include information such as your devices' internet protocol address {IP Address}, browser type, browser version, the pages on the website you visit, the time spent on each page, the time and date of your visit, unique service identifiers, and other diagnostic data.  When you access the website through a mobile device, certain information may be collected automatically, including but not limited to the type of mobile device you use, the IP address of your mobile device, your mobile operating system, the type of internet browser you use, unique service identifiers and other diagnostic data.

Use of Personal Data

To Provide and Maintain this web site and the services offered by Sharen Martinson on Message of the Heart.com.  To manage your account and registration as a user of the services for an appointment on the Contact Page.  The personal data of your name, e-mail address, or telephone number, pet's name, age, breed, sex, indoor or outdoor, or any other details written on the form, or offered by e-mail, text, zoom, or any other electronic means of communication.

For the performance of a contract:  The filling out of the contact form, entering into an appointment agreement by text, e-mail, telephone, or any other electronic transfer, or direct voice comprises the development, compliance and undertaking of the purchase or useage contract for the offered services or products which you may use according to the specific payment information, or complimentary, on Message Of The Heart Website.

To Contact You: To contact you to make an appointment and then contact you at the day and time of the agreed-upon appointment by direct conversation, e-mail SMS text, telephone, or any other equivalent forms of electronic communication, such as a mobile application, zoom, skype, face book, or any other agreed-upon form of communication.  Appointments are not recorded by Sharen Martinson.  You have the option to personally record your animal communication session compliant with the copyright protection that pertains to its use.  Per the copyright, recordings are for your private use only and are not to be distributed in any part on any social media platform or given away to any other third party.

Sharing personal information with other users:  When you share your personal information or otherwise interact in the public arena with other users, ie facebook, instagram, twitter, or any other public entities discussing your animal communication or other services from Sharen Martinson, such information may be viewed by all users and may be publicly distributed outside If you interact with other users or register through a third party social media service. Your contacts on the third party social media service may see your name, profile pictures and description of your activity.  Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

Retention of Personal Data:  Sharen Martinson retains your personal date only for as long as necessary for the purpose set out in the privacy policy.  We will retain and use your personal data to the extent necessary to comply with our legal obligation {for example, if we are required to retain your data to comply with applicable law} resolve disputes and enforce our legal agreements and policy.

Analytics

Sharen Martinson and Message of the Heart web site may at some point in the future use third party service providers to monitor and analyze the use of her services.  Google analytics is a web analytics service offered by Google that tracks and reports on web site traffic.  Google uses data collected to track and monitor the web site.  This data is shared with other google services.  Google may use the collected data to contextualize and personalize the ads of its own advertising network.  You can opt out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on.  The add-on prevents the Google Analytics Java Script from sharing information with Google Analytics about visitors' activity.  For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page.

E-Mail

Sharen Martinson may use your e-mail, telephone number, SMS text to contact you either to make and confirm your animal communication or other services appointment offered.  She may use this personal data you supply on the contact form to set your appointment, confirm your appointment, and conduct your appointment.  Your e-mail or other information given on the contact form will be deleted from Sharen's records after three months, except for what is necessary for the keeping of records for tax purposes as applicable by law.

Payments

Sharen Martinson and the Message Of The Heart website uses third party services of PayPal, or any others listed on the website, for payment processing of products or services.  We will not store or collect your payment card details as we do not have access to this information.  That information is provided directly to the third party payment processors whose use of your information is governed by their own Privacy Policy.  These payment processors adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, Discover.  PCI-DSS requirements help ensure the security of payment information.

Your Rights

Please feel free to contact Sharen Martinson at info@messageoftheheart.com.

You have the right to: 

An explanation of which personal data we have and what we do with it.

Access the exact personal data stored

Correct errors

Remove outdated personal data

Right to be forgotten.  Send Sharen Martinson a message through the contact form and any and all personal data will be deleted.  It is Sharen's policy to automatically delete all your personal data three months after the session ends and your payment is processed.

Withdraw permission for specific use

Make a complaint.  Contact Sharen at info@messageoftheheart.com for any privacy policy complaints.