Terms & Conditions Pet Portrait Paintings

Agreement and Deposit

Before Sharen Martinson begins work on your pet portrait painting, a written contract sent digitally will be made between Sharen and you verifying the agreed-upon payment and deposit.  The payment is considered a donation or gift unless otherwise specified as a sale and is non-refundable once work has begun. Upon receipt of the deposit Sharen will begin your pet portrait which will be completed within two weeks. 

Artistic Expression

You agree to provide clear high-quality photographs of your animal and to select one main image to be used as the primary reference for the portrait. Sharen is not responsible for outcomes based on poor image quality or unclear reference materials. Canvas size is predetermined in the written agreement, and you may also specify your background color and tone. Sharen Martinson strives to capture the essence of your animal while maintaining artistic freedom and expression in the creation process. While she aims to capture your pet's spirit and likeness, please know this is a work of art - not an exact photo replica.

Approval Process and Delivery and Pickup

You will be given a digital preview of the portrait for review before finalization.  Minor revisions may be required at that time.  Once final approval is given in writing (e-mail) no further changes will be accepted.  The full agreed donation, or sale payment, must be paid before finished artwork is released.  Refunds are not available for completed and approved work.

Delivery and Pickup:  Sharen Martinson does not offer shipping or delivery.  You or your appointed agent are responsible for picking up the artwork at an agreed upon time and location.  Responsibility and ownership of the artwork transfer to you upon pickup by you or your agent.  Any damage occurring after this point is your sole responsibility.

Copyright and Usage

Limitation of Liability

Sharen Martinson retains full copyrights to all artwork unless otherwise agreed in writing.  You may not reproduce, sell or publish the artwork without written permission.  Sharen reserves the right to photograph and share images of the artwork for portfolio, marketing, and promotional purposes unless requested otherwise.

Limitation of Liability: Upon receipt, when the portrait is in your or your agent's hands, all liability for the artwork (including loss, theft, damage, or injury) transfers to you.  Sharen is not responsible for any damage incurred during pickup, transport, or thereafter, nor is she liable for any damage, injury, allergic reaction, or issue related to materials used in the artwork once the piece is picked up.  No guarantees are made regarding suitability for framing, environmental durability, or display conditions.

Cancellation and Refunds

If the portrait is cancelled after work has begun, the deposit is non-refundable. If at any step of the approval process, you do not communicate and the process must stop, or if you fail to communicate once final approval is made and the portrait is completed but no pick up arranged or payment received, all portraits will be deemed abandoned after 30 days with no refund given of deposit or any monies received for payment.  It is your sole responsibility to respond within forty-eight hours to approve any minor changes, finalize approval, make payment/donation, and make, follow-through on pick up arrangements. All steps must be in writing (e-mail).  Verbal instructions or agreements are not deemed valid. No guarantees are made regarding likeness, interpretation, or satisfaction beyond reasonable effort and professionalism.  It is your sole responsibility to make sure the portrait is approved by you through the approval process.  If Sharen Martinson is unable to complete the work due to unforeseen circumstances, a refund of the deposit will be issued within 30 days.

LEGAL AGREEMENT

By commissioning a portrait and paying the deposit, you acknowledge you have read, understand and agree to these terms and conditions.  This agreement shall be governed by the laws of the state of Iowa in which Sharen Martinson resides.